Pure Balance Reflexology

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Data Protection & Privacy Statement

Pure Balance Reflexology is committed to protecting your privacy and handling your personal information with care, integrity, and confidentiality.

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What Information I Collect

In order to provide safe and appropriate reflexology treatments, I may collect the following information:

• Name, address, telephone number and email address

• Date of birth

• Medical history and relevant health information

• GP details (where appropriate)

• Treatment notes and consultation records

This information is collected to ensure your treatment is safe, tailored to your needs, and professionally recorded.

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How Your Information Is Stored

All consultation forms and treatment records are kept as paper records and are stored securely in a locked cabinet within my home treatment room.

Access to these records is restricted to me only.

I do not share your personal information with third parties unless:

• You provide written consent

• It is required by law

• There is a serious concern for your safety or the safety of others

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How Long Records Are Kept

Client records are retained in accordance with professional insurance requirements (usually 7 years after your last appointment, or longer for minors). After this time, records will be securely destroyed.

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Your Rights

Under data protection legislation, you have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request erasure of your data (where legally appropriate)

• Withdraw consent for data processing

Requests can be made in writing to:
[Purebalancereflexology.com]

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Confidentiality

All information shared during consultations and treatments is treated as strictly confidential and handled with professional discretion at all times.

If you have any questions about how your information is handled, please feel free to ask.

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Lisa

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